How can we advance research on Conversational User Interfaces (CUIs) by including consideration of trust? Since CUIs, such as Apple Siri, Amazon Alexa and Google Home are becoming increasingly used in privacy-sensitive contexts such as self-reflection, tutoring or therapy, investigation of trust and impact of user’s reliance and agency becomes ever more pertinent. What is more, proliferation of LLMs, such as OpenAI’s ChatGPT and Google Bard and growing role their role in assisting human decision-making also calls for investigation.
Authors across all disciplines are invited to submit position papers to the CHI 2024 workshop on the Building Trust in CUIs—From Design to Deployment. The goal of this edition of the workshop is to encourage discussion on implementing ethical and user-oriented design practices to develop CUIs that are focused on enhancing user’s agency while preserving privacy and preventing overreliance. We expect that the workshop will encourage contributions and discussions from participants from both industry and academia. Papers can address the state of CUIs and their design for privacy-sensitive scenarios where trust plays an essential role, ways to practice design of trustworthy CUIs, and how we can move forward in design of CUIs that empower users and enhance their agency.
Submission Information
Submissions are expected to be between 2 to 4 pages in the CHI Publication format, including references, authors’ work thus far, disciplinary background(s), as well as how they relate to the topics and goals of the workshop. We will select submissions based on quality; if accepted, papers will be featured on our website and at least one author must attend the workshop. Papers should be submitted to smitad2@illinois.edu by February 22nd 29th, 2024 AoE. Those who cannot or do not wish to submit a position paper to the workshop can submit a one-page statement of interest for consideration. This should include why the applicant is interested in participating in the workshop, their relevancy to the workshop, and what the person expects to contribute.
Publication
The primary objective of this workshop is to foster collaboration among individuals with diverse backgrounds and perspectives, all of whom share an interest in examining the role of trust in interactions with CUIs and strategies for establishing trust between users and these agents. All accepted contributions from participants will be published on our workshop’s website to ensure the broad dissemination of the workshop’s findings. Additionally, a selection of the accepted papers will be included in the workshop proceedings, which we aspire to publish on arXiv or ceur-ws.
For examples of papers that are acceptable for the workshop, please see the websites for past CHI workshops in 2023, 2022, and 2021. All accepted workshop papers will also be invited to submit to the CUI ’24 conference taking place in Luxembourg City, Luxembourg.
Ideas and discussion points will be documented throughout the session on an open online platform, both during and after the symposium. Workshop participants will also be invited to engage in future collaborative projects that emerge from the discussions and talks held during the workshop. Finally, we will strongly encourage all participants to submit extended versions of their contributions for consideration in a special journal issue, which we are committed to facilitating and making a reality.