Welcome to the 2021 web programme. There are 16 sessions taking place over the 3 days of the conference, including 13 Full Papers, 12 Provocation Papers, 7 panels, 5 demos, 13 posters, 7 Featured Talks, and 1 keynote. The below events are shown in UTC. 27th July 2021 Plenary Starts at 12:45 Ends at 13:00 iCalendar (ICS) file for this session Permalink to this session Welcome to CUI 2021 Stephan Schlögl (CUI 2021 General Chair)Martin Porcheron and Leigh Clark (CUI 2021 Programme Chairs) Talks Starts at 13:00 Ends at 13:50 iCalendar (ICS) file for this session Permalink to this session Chatbots Chaired by Martin Halvey View paper in the ACM Digital Library Conversational review-based explanations for recommender systems: Exploring users' query behavior Full Paper Diana C. Hernandez-Bocanegra and Jürgen Ziegler View paper on Springer's website Brokerbot: A Cryptocurrency Chatbot in the Social-technical Gap of Trust Featured Talk Minha Lee, Lily Frank, and Wijnand IJsselsteijn View paper in the ACM Digital Library LGBTQ-AI? Exploring Expressions of Gender and Sexual Orientation in Chatbots Provocation Paper Justin Edwards, Leigh Clark, and Allison Perrone View paper in the ACM Digital Library Towards a chatbot for evidence gathering on the dark web Provocation Paper Mirai Gendi and Cosmin Munteanu Panel discussion Interactivity Starts at 13:50 Ends at 14:20 iCalendar (ICS) file for this session Permalink to this session Posters and Demos I Chaired by Heloisa Candello View paper in the ACM Digital Library ALTCAI: Enabling the Use of Embodied Conversational Agents to Deliver Informal Health Advice during Wizard of Oz Studies Demo Maria J. Galvez Trigo, Martin Porcheron, Joy Egede, Joel E. Fischer, Adrian Hazzard, Chris Greenhalgh, Edgar Bodiaj, and Michel Valstar View paper in the ACM Digital Library Daisy: A friendly conversational agent for older adults Demo James Simpson, Franziska Gaiser, Miroslav Macík, and Timna Breßgott View paper in the ACM Digital Library Discourse Analysis in Voice User Interface Research Poster Jungyoon Koh View paper in the ACM Digital Library Accessing Media Via an Audio-only Communication Channel: A Log Analysis Poster Johanne R Trippas, Damiano Spina, Mark Sanderson, and Lawrence Cavedon View paper in the ACM Digital Library Democratizing Design and Fabrication Using Speech: Exploring co-design with a voice assistant Poster Andrea Cuadra, David Goedicke, and J.D. Zamfirescu-Pereira View paper in the ACM Digital Library Recipient Design for Conversational Agents: Tailoring Agent’s Utterance to User’s Knowledge Poster Sungeun An, Robert Moore, Eric Liu, and Guang-Jie Ren 20 minute break Talks Starts at 14:40 Ends at 15:30 iCalendar (ICS) file for this session Permalink to this session CUI-4-Good Chaired by Julie Williamson View paper in the ACM Digital Library Can I Talk to You about Your Social Needs? Understanding Preference for Conversational User Interface in Health Full Paper Rafal Kocielnik, Raina Langevin, James S George, Shota Akenaga, Amelia Wang, Darwin P Jones, Alexander Argyle, Callan Fockele, Layla Anderson, Dennis T Hsieh, Kabir Yadav, Herbert Duber, Gary Hsieh, and Andrea L Hartzler 🏆 Full Paper Honourable Mention View paper in the ACM Digital Library Can we talk? Design Implications for the Questionnaire-Driven Self-Report of Health and Wellbeing via Conversational Agent Full Paper Raju Maharjan, Darius Adam Rohani, Per Bækgaard, Jakob Bardram, and Kevin Doherty View paper on the AAAI website Trainbot: A Conversational Interface to Train Crowd Workers for Delivering On-Demand Therapy Authors Featured Talk Tahir Abbas, Vassilis-Javed Khan, Ujwal Gadiraju, and Panos Markopoulos View paper in the ACM Digital Library Hey Google, Can You Help Me Learn? Provocation Paper Smit Desai and Jessie Chin View paper in the ACM Digital Library Conservation Through Conversation - A Provocation Provocation Paper Daniel Rough Panel discussion 30 minute break Keynote Starts at 16:00 Ends at 16:45 iCalendar (ICS) file for this session Permalink to this session Opening keynote Chaired by Stephan Schlögl Read more about this presentation Socially-Aware Conversational Interfaces: Challenges and Perspectives Keynote Elisabeth André 45 minute break Social Starts at 17:30 Ends at 18:30 iCalendar (ICS) file for this session Permalink to this session The Big CUI Quiz Quizmasters: Daniel Rough and Justin Edwards 28th July 2021 Talks Starts at 13:00 Ends at 13:50 iCalendar (ICS) file for this session Permalink to this session Generational technology Chaired by Sarah Theres Völkel View paper in the ACM Digital Library VUI Influencers: How the Media Portrays Voice User Interfaces for Older Adults Full Paper Jaisie Sin, Cosmin Munteanu, Numrita Ramanand, and Yi Rong Tan 🏆 Best Full Paper View paper in the ACM Digital Library Voice Design to Support Young Children’s Agency in Child-Agent Interaction Full Paper Layne Hubbard, Shanli Ding, Vananh Le, Pilyoung Kim, and Tom Yeh View paper in the ACM Digital Library He Is Just Like Me: A Study of the Long-Term Use of Smart Speakers by Parents and Children Featured Talk Radhika Garg and Subhasree Sengupta Panel discussion Interactivity Starts at 13:50 Ends at 14:20 iCalendar (ICS) file for this session Permalink to this session Posters and Demos II Chaired by Philip R Doyle View paper in the ACM Digital Library StockBabble: A Conversational Financial Agent to support Stock Market Investors Demo Suraj Sharma, Joseph Brennan, and Jason Nurse View paper in the ACM Digital Library Perceived Usefulness of Conversational Agents Predicts Search Performance in Aerospace Domain Demo Alexandre Arnold, Gérard Dupont, Catherine Kobus, François Lancelot, and Ying-Hsang Liu View paper in the ACM Digital Library Toward a Unified Metadata Schema for Ecological Momentary Assessment with Voice-First Virtual Assistants Poster Chen Chen, Khalil Mrini, Kemeberly Charles, Ella Lifset, Michael Hogarth, Alison Moore, Nadir Weibel, and Emilia Farcas View paper in the ACM Digital Library Understanding the Utility of Digital Flight Assistants: A Preliminary Analysis Poster Sarah Gosper, Johanne R Trippas, Harriette Richards, Fraser Allison, Cynthia Sear, Sara Khorasani, and Fabio Mattioli View paper in the ACM Digital Library Agents for Fighting Misinformation Spread on Twitter: Design Challenges Poster Lara Piccolo, Azizah C. Blackwood, Tracie Farrell, and Martino Mensio View paper in the ACM Digital Library May I Interrupt? Diverging Opinions on Proactive Smart Speakers Poster Leon Reicherts, Nima Zargham, Michael Bonfert, Yvonne Rogers, and Rainer Malaka 20 minute break Talks Starts at 14:40 Ends at 15:30 iCalendar (ICS) file for this session Permalink to this session Multimodality Chaired by Joel E. Fischer View paper in the ACM Digital Library "You, Move There!": Investigating the Impact of Feedback on Voice Control in Virtual Environments Full Paper Mitchell Baxter, Anna Bleakley, Justin Edwards, Leigh Clark, Benjamin R. Cowan, and Julie R. Williamson View paper in the ACM Digital Library Assessing effectiveness and interpretability of light behaviors in smart speakers Full Paper Sahiti Kunchay and Saeed Abdullah View paper in the ACM Digital Library An Evaluation of Visual Embodiment for Voice Assistants on Smart Displays Full Paper Michael Bonfert, Nima Zargham, Florian Saade, Robert Porzel, and Rainer Malaka View paper in the ACM Digital Library Why that Nao? How humans adapt to a conventional humanoid robot in taking turns-at-talk Featured Talk Hannah Pelikan and Mathias Broth View paper in the ACM Digital Library Taming the Interaction Jungle Provocation Paper James Simpson and Deborah Richards Panel discussion 30 minute break Talks Starts at 16:00 Ends at 16:50 iCalendar (ICS) file for this session Permalink to this session Humanness Chaired by Cosmin Munteanu View paper in the ACM Digital Library Manipulating and Evaluating Levels of Personality Perceptions of Voice Assistants through Enactment-Based Dialogue Design Full Paper Sarah Theres Völkel, Samantha Meindl, and Heinrich Hussmann View paper in the ACM Digital Library Leaving the Butler Behind: The Future of Role Reproduction in CUI Provocation Paper Donald McMillan and Razan Jaber 🏆 Provocation Paper Honourable Mention View paper in the ACM Digital Library Hey Google, Do You Have a Personality? Designing Personality and Personas for Conversational Agents Provocation Paper Alisha Pradhan and Amanda Lazar 🏆 Provocation Paper Honourable Mention View paper in the ACM Digital Library Putting wake words to bed Provocation Paper Saul Albert and Magnus Hamann View paper in the ACM Digital Library Developing a Personality Model for Speech-based Conversational Agents Using the Psycholexical Approach Featured Talk Sarah Theres Völkel, Ramona Schödel, Daniel Buschek, Clemens Stachl, Verena Winterhalter, Markus Bühner, and Heinrich Hussmann Panel discussion 40 minute break Social Starts at 17:30 Ends at 18:30 iCalendar (ICS) file for this session Permalink to this session Who Wants to Be a CUIllionaire Brought to you by Justin Edwards, co-host of the Robots on Typewriters podcast, and podcast regular Leigh Clark 29th July 2021 Talks Starts at 13:00 Ends at 13:50 iCalendar (ICS) file for this session Permalink to this session Synthesis, talk, and directionality Chaired by Ilaria Torre View paper in the ACM Digital Library "Try, Try, Try Again": Sequence Analysis of Interactions with a Voice User Interface Full Paper Chelsea Myers, Luis Fernando Laris Pardo, Ana Acosta-Ruiz, Alessandro Canossa, and Jichen Zhu 🏆 Full Paper Honourable Mention View paper on Sage Publishing's website Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries Featured Talk Elizabeth Stokoe, Rein Ove Sikveland, and Saul Albert, Magnus Hamann, and William Housley View paper in the ACM Digital Library Synthesizing a human-like voice is the easy way Provocation Paper Sébastien Le Maguer and Benjamin Cowan 🏆 Best Provocation Paper View paper in the ACM Digital Library The Meant, the Said, and the Understood: Conversational Argument Search and Cognitive Biases Provocation Paper Johannes Kiesel, Damiano Spina, Henning Wachsmuth, and Benno Stein View paper in the ACM Digital Library Can Alexa be a Team Player? Provocation Paper James Simpson and Cassandra Crone Panel discussion Interactivity Starts at 13:50 Ends at 14:20 iCalendar (ICS) file for this session Permalink to this session Posters and Demos III Chaired by Christine Murad View paper in the ACM Digital Library OK, DNA!: A Conversational Interface to Explore Genomic Data Demo Pietro Crovari, Fabio Catania, Pietro Pinoli, Philipp Roytburg, Asier Salzar, Franca Garzotto, and Stefano Ceri View paper in the ACM Digital Library Understanding Differences between Heavy Users and Light Users in Difficulties with Voice User Interfaces Poster Hyunhoon Jung, Hyeji Kim, and Jung-Woo Ha View paper in the ACM Digital Library Tell Me When Users Leave: Predicting Users’ Abandonment of A Task-Oriented Chatbot Service using Explainable Deep Learning Poster Yu-Wei Yang, Chieh Hsu, Hsin-Chien Tung, Hong-Han Shuai, and Yung-Ju Chang View paper in the ACM Digital Library Evaluating NLG-frameworks for multilingual surface realization in conversational assistants Poster Hanne Brockow and Hendrik Buschmeier View paper in the ACM Digital Library Low-code from frontend to backend: Connecting conversational user interfaces to backend services via a low-code IoT platform Poster Irene Weber View paper in the ACM Digital Library Examining User Preference for Agreeableness in Chatbots Poster Sarah Theres Völkel and Lale Kaya 20 minute break Roundtable Starts at 14:40 Ends at 15:30 iCalendar (ICS) file for this session Permalink to this session Industry panel Chaired by Minha Lee and Martin Porcheron The Future of Conversational User Interfaces Read more about this session Michelle Zhou, Juji Minsuk Chang, Naver AI Cathy Pearl, Google Cameron Taylor, Google (formerly boost.ai) Grace Hughes, Fjord/Accenture Interactive Karol Stryja, #VoiceLunch 30 minute break Talks Starts at 16:00 Ends at 16:50 iCalendar (ICS) file for this session Permalink to this session Thinking about design Chaired by Donald McMillan View paper in the ACM Digital Library Finding a New Voice: Transitioning Designers from GUI to VUI Design Full Paper Christine Murad, Cosmin Munteanu, Benjamin Cowan, and Leigh Clark View paper in the ACM Digital Library Eliciting Spoken Interruptions to Inform Proactive Speech Agent Design Full Paper Justin Edwards, Christian Janssen, Sandy Gould, and Benjamin Cowan View paper in the ACM Digital Library User Experience of Alexa when controlling music: comparison of face and construct validity of four questionnaires Full Paper Birgit Brüggemeier, Michael Breiter, Miriam Kurz, and Johanna Schiwy View paper in the ACM Digital Library An Honest Conversation: Transparently Combining Machine and Human Speech Assistance in Public Spaces Featured Talk Thomas Reitmaier, Simon Robinson, Jennifer Pearson, Dani Kalarikalayil Raju, and Matt Jones View paper in the ACM Digital Library What's in a name and does CUI matter? Provocation Paper Martin Porcheron Panel discussion Plenary Starts at 16:50 Ends at 17:00 iCalendar (ICS) file for this session Permalink to this session Closing remarks and CUI 2022 information Cosmin Munteanu, on behalf of the CUI Steering CommitteeCUI 2022 General Chairs